Return and Exchange Policies

U.S. Consumer

Please review these policies carefully as they are the terms of sale that govern your purchases at They set out your rights and obligations with respect to your purchases, including important limitations and exclusions, such as those in product warranties. Your placement of an order at the on constitutes your agreement that these policies apply to the order, so be certain you understand them before you place your order.

For order status information or other assistance with an order you already placed with the please email us at or contact by phone at 1-888-622-6062, Monday - Friday from 7:00 a.m. to 8:00 p.m., or Saturday - Sunday 2 hours prior to any of our event time.

U.S. Sales Only

The Online Store U.S. accepts orders from billing addresses within the United States and most United States territories. No shipments can be made to shipping addresses outside of the continental United States, Alaska, or Hawaii you may pay by credit, debit, or check card. When you provide with your card information, we will not bill your credit card or process a transaction until your order ships except for tickets.


Defective Items

ReggaeAppetite.comproducts: If your product does have a defect, your product is covered under the terms of your product's warranty associated with the item. Please refer to the warranty information. Branded/Third-Party Products: If you discover what you believe is a product defect for any third-party product, please contact the manufacturer of such third-party product directly for information regarding the manufacturer's warranty. Please note that products sold through the that do not bear the brand name are serviced and supported exclusively by their manufacturers in accordance with the terms and conditions packaged with the products.'s Limited Warranty does not apply to products that are not, even if packaged or sold with products.


Other Terms and Conditions

  • is not responsible for typographical errors. reserves the right to cancel any order you have placed if there was a typographical error on the Store concerning the pricing or availability of any item you ordered when you placed the order.
  • reserves the right to change the terms and conditions of sale at the Store at any time.
  • may make changes to any products or services offered at the Store, or to the applicable prices for any such products or services, at any time, without notice. The information provided at the Store with respect to products and services may be out of date, and makes no commitment to update the information provided at the Store with respect to such products and services.
  • reserves the right to do any of the following, at any time, without notice: (1) to modify, suspend or terminate operation of or access to the Store, or to any portion of the Store, for any reason; (2) to modify or change the Store, or any portion of the Store, and any applicable policies or terms; and (3) to interrupt the operation of the Store, or any portion of the Store, as necessary to perform routine or non-routine maintenance, error correction, or other changes.
  • To the extent permitted by law, all sales at the Store are governed by California law, without giving effect to its conflict of law provisions.

No employee or agent has the authority to vary any of the Store's policies or the terms and conditions governing any sale.


Return and Refund Policy

If you are not satisfied with your purchase of a product, please email us at or call 1-888-662-6062 for a Return Material Authorization (RMA). will offer you a refund based on your original method of payment. You must return the product to within 7 business days of the issuance of the RMA. All products must be packed in the original, unmarked packaging including any accessories, manuals, documentation, and registration that shipped with the product.

Please note that does not permit the return of or offer refunds for the following products:

  • Personalized products
  • Used or unused event tickets up to 2 hours prior to the event
  • Electronic Music Downloads

Privacy policy: All information are held private